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Why should I make my Word documents accessible?

Blind and visually impaired users rely on screen readers to translate text into recognizable speech and Braille. Following accessibility best practices for your Word docs will ensure that your content has a proper structure to assist screen readers—and will also help ensure that any PDFs created from your Word docs are accessible.

Best practices

  • Use Heading styles. Headings allow screen readers to navigate Word docs by viewing a listing of all headings on a page and jumping to different heading levels. Headings also help users scan to get a feel for a document’s structure and content. Heading hierarchies should always be followed (e.g., a Level 3 head should not contain Level 2 subheads). While it is common to create a visual hierarchy of “pseudo headings” by styling regular text to be larger and bolder, these pseudo headings do not provide the document structure needed by screen readers. 
  • Provide alt text for images. Alt text can be added to photos, illustrations, shapes, charts and SmartArt in Word docs. Use either the Description field in the Alt Text field or provide information about the content or function of the image in the surrounding text. 
  • Identify column headers in tables. Properly labeling headers in a table allows screen readers to make associations between data in the table and their related headers. Unfortunately, support for table headers is limited in Word. You can add properties to identify column headers (the first row in a table) but not row headers (headers in the first column in a table).
  • Follow best practices for links. Use descriptive text for links, not raw URLs. Keep link text to a minimum, and avoid ambiguous phrases such as “Click here.” 
  • Use list types correctly. Do not use the Tab key to create manual indents. Use ordered lists (1, 2, 3, etc.) for numbered items or those in a sequence, and unordered lists (bullets) for items that are not numbered or part of a sequence.
  • Run the accessibility checker. Word provides a built-in accessibility checker that will identify common issues.


How to make your documents accessible

Alt Text Hyperlinks Accessibility Checker Heading Styles

How to add alt text to images
  1. Right-click an image. Select Edit Alt Text.
  2. Select an image. Select Picture Format > Alt Text. The Alt Text pane opens.
  3. Type 1–2 sentences to describe the image and its context to someone who cannot see it. Note: Check the Mark as Decorative option if your image is decorative.

How to add descriptive text for hyperlinks
  1. Select the text to which you want to add the hyperlink, and then right-click.
  2. Select Hyperlink.
  3. The text you selected displays in the Text to Display box. This is the hyperlink text.
  4. If necessary, change the hyperlink text.
  5. In the Address box, type the destination URL.
  6. Select the ScreenTip button and, in the ScreenTip text box, type a screen tip.

How to run the accessibility checker
  1. Select Review > Check Accessibility.
  2. Review your results. You'll see a list of errors, warnings and tips with how-to-fix recommendations for each. See Rules for the Accessibility Checker for more information.
  3. Select a specific issue to see why you should fix the issue and steps to take to change the content.

How to change the heading styles
  1. Select the heading text.
  2. On the Home tab, select a heading style, for example, Heading 1 or Heading 2.
Website to be retired

The Keep Learning website will be retired on January 31, 2022. Please update all of your bookmarks and links to point to our new website,

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